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2014 Deepavali Sales start at Gourri Fashions Ltd

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Exchange Policy

In case you need to exchange any items, please follow the procedure below: 

  1. Kindly inform us immediately by email, stating the reason for the exchange.
     
  2. Please return the goods within 2 days from the despatched date (date when you received the item). Please enclose the receipt of  the item and delivery invoice.
     
  3. Postage charges are at your own expence. Please use special delivery or courier service for safety.
     
  4. Items must be sent in its original packaging, in good condition and with the price tag intact.
     
  5. Items returned must not be have perfume smell/ make up stains or safety pin marks.
     
  6. Goods are exchangeable with other goods worth of the same price or more.
     
  7. Normally we do not give cash refund, however we will consider this in case by case basis.
     
  8. Jewelleries are not exchangeable for hygienic reasons.
     
  9. All items are your responsibility until received by us. Please use special delivery courier to ensure the safety of the items.
     
  10. Items marked 'non-returnable or non-exchangeable' in the website cannot be changed or returned.

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